DataHOUSE? AR千里眼榮獲2021年度數據云全球大獎

2021-07-07

近日，中企通信母公司中信國際電訊CPC憑借DataHOUSE? AR千里眼遠程運維服務榮獲2021年度數據云全球大獎（Datacloud Global Awards）之卓越創新獎（The Innovation Award）。

2021年數據云全球大獎由信息媒體技術和專業服務公司Broad Group主辦，共有15個不同類別的行業專業機構獲獎?！缸吭絼撔陋劇怪荚诒碚脭祿行?、云和邊緣計算領域的杰出表現，并竭力促進業界追求卓越和勇于創新的精神。

大獎評判團表彰DataHOUSE? AR千里眼服務展示出利用工業4.0增強現實解決方案的強大創造力，將增強現實技術應用于數據中心行業，解決疫情期間人員流動限制和其他挑戰，使遠程維護人員能夠在全球各地順利完成任務。

中信國際電訊CPC行政總裁、中企通信總裁李炳智表示："隨著數據中心從提供本地設施服務發展到支援邊緣部署繼而到賦能云服務，對超融合基礎設施和復雜設備的需求也在增加，由于要支持這種復雜的環境，對現場工程師的需求變得更加殷切。DataHOUSE? AR千里眼遠程運維服務使多個地區的現場工程師能夠跨區合作，使用實時圖象串流進行故障排除工作，將生產力提高了50%以上，我們很高興這項創新方案獲得了數據云全球大獎評委的認可。"

為配合嶄新的ICT-MiiND^®策略部署，中企通信將通過使用更前沿的容器技術及演算法來處理數據收集、經驗學習、事件關聯、算法分析和建模的周期性循環，這將為深度機器學習奠定基礎，并將持續優化DataHOUSE? AR千里眼人工智能 (AI) 的診斷能力。

“我們希望通過ICT-MiiND^®策略和創新發展，能夠加強和促進我們客戶的數字化轉型之旅，成為他們在網絡連接、云服務、信息安全和數據中心方案中值得信賴的合作伙伴之一?！崩畋钦f道。

DataHOUSE? AR千里眼遠程運維服務運用可穿戴式AR技術，顛覆了數據中心現場工程師的操作和運維流程，大大減少現場工程師和客戶進行相關工作所需的時間和成本，推動系統維護和故障排除工作邁進新時代。

佩戴AR眼鏡的數據中心現場工程師，在連接系統后，即可與客戶遠程工程師分享現場同一視角的實況畫面。而客戶工程師在登錄系統后，則打開了“進入”數據中心的任意門，通過現場工程師的AR眼鏡看到現場，進行及時的運維和故障處理。

AR眼鏡的視界內不僅能立體呈現后臺的歷史數據和設備狀態，還能顯示操作指引、操作手冊等，指導現場工程師一步步完成操作流程?？蛻?、技術專家與后臺運營團隊在看到現場實況的同時，還可標注3D物理位置，傳輸數據、圖片和文檔到現場工程師眼前，給出更直接的操作指引，大大提升了操作的準確性和安全性。

DataHOUSE? AR千里眼遠程運維服務讓遠程支持團隊和數據中心內的現場工程師同步觀看相同畫面，方便管理數據中心日趨復雜和多元化的設備, 滿足客戶對托管服務不斷增長的現場操作需求。同時，該服務可以使現場工程師在復雜的技術環境中，以更高效率和更具經濟效益的方式，從容應對多語言溝通場景，滿足多種設備的技能需求，處理客戶系統的安裝和維護操作，提升客戶滿意度。

除本次獲獎外，DataHOUSE? AR千里眼服務還獲得了2020年度亞洲通訊大獎之年度最佳數字化轉型項目、2021年亞太區金史蒂夫獎、2021年新加坡商業評論雜志卓越技術獎等殊榮。

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DataHOUSE? AR千里眼榮獲2021年度數據云全球大獎

Identify & Predict
Assessment Services Asset Identification Service Vulnerability Assessment Service Penetration Test Service Code Review Service AI Visual Security

Protect
Managed Network Security Device Service Managed Next-Generation Firewall (NGFW) Unified Threat Management (UTM) Managed Web Application Firewall (WAF) Network Security Secure Access Service Edge (SASE) Mail Security Mail Protecition Service

Detect
Threat Detection Services Endpoint Detection & Response (EDR) Managed Security Services (MSS) Traffic Monitor and Analysis TrustCSI Secure AI Network Traffic Analysis

Respond & Recover
Security Response Services Security Orchestration, Automation and Response (SOAR) Threat Hunting Service Security Incident Response (IR) Backup & Disaster Recovery as a Service Virtualized Backup, Replication & Recovery (BRR)

Professional Services & Compliance
Professional Services Security Device Migration Service(SDMS) Compliance Services China Cybersecurity Law MLPS 2.0 Compliance Service Cross-Border Data Compliance Assessment Service

IaaS – Infrastructure as a Service
Cloud Computing (Compute) Dedicated Private Cloud (vONE)

SaaS – Software as a Service
Cloud Email & Collaboration Suite (M@il)

XaaS – Anything as a Service
Backup & Disaster Recovery as a Service Virtualized Backup, Replication & Recovery (BRR) Storage as a Service Object Storage Solution (OS) Virtual Desktop as a Service Managed VDI (DaaS Lite)

Managed Service
Professional Service (PS)

Cloud Connectivity
Multi-Cloud Connect