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      中企通信與香港應科院攜手推出遠程運維方案提升安全服務體驗

      中央廣電總臺國際在線報道

      2020-12-08

      國際在線廣東頻道消息(記者 朱子榮):記者日前在廣州獲悉,中信成員企業中企網絡通信技術有限公司(簡稱“中企通信”)與香港應用科技研究院有限公司(簡稱“應科院”)日前共同研發推出一項融合了增強現實(AR)解決方案的信息與通信技術(ICT)服務。其中數據中心“AR千里眼”遠程運維服務(DataHOUSE AR Remote Hand),借助可穿戴式AR設備,可大幅降低前端工程師和后端用戶的運維時間與人力成本,提升安全服務體驗。

      中企通信總裁李炳智先生(左)和香港應用科技研究院行政總裁周憲本先生(右)共同宣布推出“DataHOUSE AR千里眼”遠程運維服務。主辦方 供圖

      應科院行政總裁周憲本表示,如今,全球各地受到疫情的影響,而數據中心“AR千里眼”遠程運維服務,能夠真正讓工作人員和客戶體驗到遠程、安全的工作?!拔覀兊膽每萍佳芯磕芘浜现衅笸ㄐ庞行嵘脩趔w驗和工作效率,讓企業業務更靈活運營,特別在疫情期間,其成效尤其顯著?!?

      記者體驗“DataHOUSE AR千里眼”遠程運維服務。主辦方 供圖

      據了解,“AR千里眼”服務通過AR智能眼鏡,從后臺系統把實時狀態、故障排除記錄、圖像和數據等加密傳輸給前端工程師和系統維護人員,令他們無需操作手機或筆記本,亦無需翻閱操作手冊或咨詢文件,即可聯系后臺支持團隊,大大提升工作效率,提高生產力。AR千里眼服務為前端工程師提供的平視顯示系統,可在系統安裝、維護或排除故障時看到實時遠程影像,加快工作進程。

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