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      Your Trusted ICT Solution Partner > About Us > Careers > Technical Support（English & Cantonese）

      Technical Support（English & Cantonese）

      Technical Support（English & Cantonese）

      Guangzhou

      Key Responsibilities:

      1.Handled customer consulting and complaint calls according to working procedures and guidelines.

      2.Require ability to effectively reduce customer dissatisfaction and protect the benefits of the company

      3.Upgrade serious faults as soon as possible.

      4.Manage and ensure the normal operation of customer services.

      5.Remotely guide customers and engineers to solve problems and coordinate internal team to solve customer problems.

      Job Requirements:


      1.College degree or above, any majors in English, computer science, network are preferred.

      2.Pure Cantonese and good English communication skills.

      3.Good at communicating with others, meticulous and sincere.

      4.Responsive, responsible and have team spirit.

      5.Good customer service awareness and skills, customer service experience preferred.

      6.Work in shifts, about 3-5 night shifts a month.


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      Sales Hotline4006517550

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